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France’s leading department store, Galeries Lafayette, has now made the whole process of shopping for that perfect dress or Christmas gift so much easier. Galeries Lafayette Paris Haussmann, the flagship store, home to the most desirable fashion brands in the world, has now made their personal shoppers available for access, by appointment, on live video assisting shoppers like us with putting together a wardrobe that reflects the desired style with personalised advice. Achieving the famous, effortless Parisian style is now at your fingertips.

This new online shopping concept “Remote Personal Shopping” by Galeries Lafayette Paris Haussmann is exclusive, personalised, luxurious and realistic at the same time, an experience that you can indulge in all from the comfort of your home. Galerie Lafayette’s offering ranges from home to fashion & accessories, beauty and lifestyle departments, with a constantly fresh range of brands, from the accessible to the most prestigious. This is the closest, and the most engaging experience in luxury shopping; the ultimate of course being able to physically visit the grand department store in Paris once the borders open up for travel.

Remote Personal Shopper at Galeries Lafayette

The Remote Personal Shopping harnesses the true power of online shopping with real interactions. Elevate the online shopping experience from simple scrolling on a screen to actual ‘live’ video conversation with an expert personal shopper on a one-to-one basis, not missing out on the latest in fashion and the unique assistance from the staff.

Galeries Lafayette Paris Haussmann’s exciting new service puts the power of virtual connections to a new level, letting customers like us connect by video to a sales advisor or personal shopper at the store to help us browse and select items and then pay online in a secure manner.

The real value in this remote shopping experience is where the personal shopper is an expert in the latest merchandise that is gracing Galeries Lafayette’s flagship store, literally walks us around the store’s many boutiques, finding the dress that best suits our mood and taste.

This unique shopping experience puts Galeries Lafayette’s exclusive luxury offer at our fingertips, with full access to some of the most beautiful luxury and designer brands in the convenience of our own home. Now getting fashion advice from the expert personal shoppers of Paris is a click away at Galeries Lafayette.

Whether you are in Singapore, Surabaya or Bangkok, the personal shopper of Galeries Lafayette, a simple video appointment away, helps you browse ‘live’ the luxurious boutiques of this grand department store of Paris, selecting the latest in designer dresses and the fashion accessorise that most suite the mood you are aiming for.

For now, say farewell to tests, flights and hotel bookings; the designer shopping spree for the festive season and that special gift for loved ones are a video appointment away. Shop or browse for the latest in fashion at the fashion capital of the world, with the hand holding of an expert personal shopping with no fee or minimum purchase.

Galeries Lafayette’s team of personal shoppers are passionate fashion experts dedicated to helping you put together a wardrobe reflecting your style and provide personalised advice. They will know how to find the ideal piece, for yourself or as a gift. The wide range of brands participating in the service already include the likes of Dior, Balenciaga, Saint Laurent, Alexander McQueen and Bottega Veneta.

3 Easy Ways To Shop This Season

The process of connecting with Galeries Lafayette’s personal shopper is simplicity at its best. “Remote Personal Shopping” connects the customers by video to a sales advisor or personal shopper at the store to help browse and select items and then pay online. The service is available every day from 11 am to 6 pm (Central European Standard Time, GMT +1) excluding France public holidays, on galerieslafayette.com. There are three ways to shop here:

– Start a conversation with a brand representative to enjoy an in-store experience from the comfort of your own home.

– Get inspiration with the expert assistance of Galeries Lafayette’s Personal Shoppers, on hand to help you find just the right style or item you are looking for.

– Create a wish list using an online form and have your items delivered to your home.

Galeries Lafayette’s Remote Personal Shopping

All purchases made via Galeries Lafayette’s remote personal shopper are duty free i.e. there are instant savings of 16.67% of the total purchase price. International deliveries including those outside of the EU are seamless as well with delivery costs varying with the total value of the purchases.

Galeries Lafayette’s Remote Personal Shopping

Galeries Lafayette’s Remote Personal Shopping

Complete privacy when interacting with your personal shopper

For peace of mind and carefree shopping experience, it is important and useful to note that this is a free video personal shopping service by Galeries Lafayette; there is no minimum purchase amount or fee for the service. For consumers like us, this service comes with privacy i.e. you hear and see your advisor, however, the advisor can only hear you, and does not get to see you at any time.

This service can be availed from any computer or smartphone with an internet connection and no app is needed to be downloaded. The store does not record the live video thus the exchange between you and the personal shopper is confidential. All purchases made allows you to earn and accumulate points towards the brand’s loyalty programme.

Galerie Lafayette’s new virtual shopping concept is poised to shake up the standards in online retail. More than ever before, online customer journeys and services and high-street stores combine to offer customers unique, seamless shopping experiences. Galerie Lafayette brings to reality the concept of a luxurious, personal shopping experience. Galeries Lafayette’s Remote Personal Shopping

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© This article was first published online in Dec 2020 – World Travel Magazine.



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